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Terms

Terms of Service

These terms explain the rules and responsibilities that apply when you access or use PlanBill.

Last updated: March 5, 2026Home

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Browse the policies that explain how PlanBill works, how data is handled, and what using the service means day to day.

FAQTermsPrivacyCookiesAcceptable Use
Agreement to termsDescription of the serviceAccount and eligibilityAcceptable useYour data and privacyFees and paymentSubscription and cancellationIntellectual propertyThird-party servicesDisclaimersLimitation of liabilityIndemnificationTerminationChanges to the termsGoverning law and disputesGeneralContact

1. Agreement to terms

These Terms of Service ("Terms") govern your access to and use of the PlanBill website at https://planbill.net, our applications, and related services (collectively, the "Service"). The Service is operated by Ecle Coastal LLC d/b/a PlanBill ("we," "us," or "our"). By creating an account, signing in, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Description of the service

PlanBill provides cloud-based accounting, invoicing, expense tracking, estimates, time clock, and related tools for small businesses, including an assistant for document processing and reporting. We may add, change, or discontinue features with reasonable notice where practicable.

3. Account and eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for keeping your account credentials secure and for all activity under your account. You must provide accurate and complete registration information and update it as needed.

4. Acceptable use

You agree to use the Service only for lawful purposes and in accordance with our Acceptable Use Policy. You may not use the Service to violate any law, infringe others' rights, or transmit harmful or illegal content. We may suspend or terminate access for violations.

5. Your data and privacy

You retain ownership of the data you submit to the Service. Our collection, use, and disclosure of your data are described in our Privacy Policy. By using the Service, you consent to that processing. You are responsible for ensuring you have the right to provide any data you upload (including customer and financial data) and for complying with applicable data protection laws.

6. Fees and payment

Some parts of the Service are paid. Subscription fees (e.g., Pro plan) and any platform fees on paid invoices (as described on our pricing page) are communicated on the Service or by email. Fees are generally billed in advance (e.g., monthly or annually). You must provide a valid payment method; by subscribing, you authorize us to charge it. Refunds are at our discretion unless required by law. We may change fees with at least 30 days' notice; continued use after the change constitutes acceptance. Tax obligations are your responsibility unless we are required to collect tax.

7. Subscription and cancellation

Paid subscriptions renew automatically until you cancel. You may cancel through your account settings or by contacting us. Cancellation stops future charges but does not refund amounts already paid. We may suspend or terminate your account for non-payment or breach of these Terms.

8. Intellectual property

We own or license the Service, including its design, code, and branding. We grant you a limited, non-exclusive, revocable license to use the Service for your internal business use in accordance with these Terms. You may not copy, modify, reverse-engineer, or create derivative works from the Service, or remove any proprietary notices.

9. Third-party services

The Service may integrate with third-party services, including payment processors (e.g., Stripe), authentication and hosting (e.g., Supabase), and AI providers used for document processing and the PlanBill Assistant (e.g., OpenAI or similar). Your use of those services may be subject to their terms and policies. We are not responsible for third-party services or their actions.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL ACCOUNTING, TAX, OR LEGAL ADVICE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM (OR ONE HUNDRED EUROS/US DOLLARS IF GREATER). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN SUCH CASES OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12. Indemnification

You agree to indemnify, defend, and hold harmless us and our affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

13. Termination

We may suspend or terminate your account or access to the Service at any time for breach of these Terms, non-payment, or for any other reason with notice where required. You may stop using the Service at any time. Upon termination, your right to use the Service ceases. Provisions that by their nature should survive (including ownership, disclaimers, limitation of liability, indemnification, and governing law) will survive.

14. Changes to the terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the "Last updated" date. For material changes, we will provide additional notice (e.g., email or in-app notice). Your continued use of the Service after the effective date of changes constitutes acceptance. If you do not agree, you must stop using the Service.

15. Governing law and disputes

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Before bringing a legal claim, you agree to try to resolve the dispute informally by contacting us at legal@planbill.net and giving us at least 30 days to respond. If we cannot resolve the dispute within that period, any dispute arising from these Terms or the Service shall be resolved exclusively in the courts of the State of Florida, United States, and you consent to personal jurisdiction there. Nothing in these Terms affects your statutory rights as a consumer where applicable.

16. General

These Terms, together with our Privacy Policy, Cookie Policy, and Acceptable Use Policy, constitute the entire agreement between you and us regarding the Service. Our failure to enforce any right does not waive that right. If any provision is held invalid, the remaining provisions remain in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale of assets.

17. Contact

Ecle Coastal LLC d/b/a PlanBill, 7901 4th St, N Ste 300, St. Petersburg, FL 33702. For questions about these Terms, contact us at: legal@planbill.net.