PlanBill

Acceptable use

Acceptable Use Policy

The rules for using PlanBill responsibly and keeping it safe for everyone.

Last updated: September 7, 2026

1. Purpose

This Acceptable Use Policy ("AUP") explains how you may use PlanBill, the service operated by Ecle Coastal LLC d/b/a PlanBill ("Service"). It is part of our Terms of Service. Using PlanBill means you agree to this policy. We may suspend or close accounts that violate it.

2. Permitted use

You may use the Service only for lawful business purposes, including:

  • Managing your own accounting, invoicing, expenses, estimates, and related business data.
  • Storing and processing data that you have the right to use and that complies with applicable law.
  • Using the Assistant and automation tools for their intended purposes, such as receipt processing and reports, following our documentation.
  • Integrating with third-party services where we provide such integration and you comply with their terms.

3. Prohibited conduct

You may not use the Service to:

  • Spam or unauthorized payments: Send unsolicited texts, or process payments you are not authorized to collect.
  • Break the law: Violate any applicable law, regulation, or third-party rights (including intellectual property, privacy, and data protection).
  • Harm others: Harass, defame, threaten, or harm any person or entity; distribute malware, spam, or phishing; or attempt to gain unauthorized access to any system, network, or data.
  • Abuse the Service: Reverse-engineer, decompile, or attempt to extract source code or underlying algorithms (except as permitted by law); circumvent security, access controls, or usage limits; or use automated means (e.g., bots, scrapers) in a way that burdens our systems or violates our terms.
  • Abuse usage limits: Circumvent or abuse usage caps (e.g., creating multiple accounts to obtain more scans or assistant queries than your plan allows). We may throttle or suspend access for excessive or abusive use.
  • Misuse AI features: Use the PlanBill Assistant or other AI-powered features to extract proprietary system information (e.g., prompts or internal logic), inject malicious or unauthorized instructions, or deliberately generate fraudulent, misleading, or illegal content (including fake or forged financial documents).
  • Misuse content: Upload or process content that is illegal, infringing, offensive, or that you do not have the right to use; or use the Service to generate or distribute illegal or harmful content.
  • Resell or sublicense: Resell, sublicense, or provide the Service to third parties as a service unless we have agreed in writing (e.g., a separate partner or white-label agreement).
  • Evade enforcement: Create multiple accounts or use the Service in a way intended to evade suspension, termination, or legal process.

4. Data and security

You are responsible for the data you upload. Your use of PlanBill, including the Assistant and automation tools, must not expose personal or confidential information in ways that break the law or your obligations.

Do not probe, scan, or test PlanBill or related systems for vulnerabilities without our permission.

5. Enforcement

We may investigate suspected violations, remove content, suspend or close accounts, and report illegal activity to the authorities. We do not have to monitor the Service, but we may do so to enforce this policy and protect people and systems.

We may update this policy. We will change the "Last updated" date when we do. Continuing to use the Service means you accept the updated policy.

6. Contact

Ecle Coastal LLC d/b/a PlanBill, 7901 4th St, N Ste 300, St. Petersburg, FL 33702. To report violations of this AUP, contact us at: abuse@planbill.net.